Credit Card Freeze – Check the History

I appreciate that credit card company’s monitor and freeze accounts when they see suspicious activity. It has probably saved billions in fraud. Where I have a problem is when they freeze my business account about every 3 months based on obviously legit charges. I take 10-15 minutes to call them up, give my account info, explain the issue, get transferred to the correct department, give them my account info, explain the issue, etc. Then, 9 out of 10 times, I’m given a list of suspicious charges that are ok. My rub is that most of the time these are monthly recurring charges placed to the same companies. Pull up the history and use your heads people. Stop wasting our time.

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